Frequently Asked Questions
How experienced is Atlaxer in the IT services industry?
Our leadership team has been in the industry for near a decade, our passion for invention and innovation has enabled us to rapidly grow and serve a diverse range of industries with excellence in quality and operations.
How does Atlaxer approach a new project?
We prioritize understanding our customers’ needs. Our belief is that technology should solve genuine problems, making work for our partners, not the other way around. Before starting, we make it our mission to understand your challenges from multiple angles. We aim to provide the most perfect experience imaginable while effectively addressing your needs.
What is your industry focus?
While Atlaxer offers technology solutions to a diverse range of sectors, our primary focus lies in six pivotal industries: Construction, Energy, Healthcare, Finance, Retail, and Government. Leveraging our deep expertise and innovative solutions, we address unique challenges within these sectors, driving value and efficiency for our partners in each domain.
What is your 100% Satisfaction Policy?
Client satisfaction is paramount to us. We begin our engagements with a 1-month trial partnership. If any client is not satisfied within that period, they get a fifty percent refund of their upfront deposit, no questions asked. We value our relationships with our partners, and we make it our mission to serve our clients with care.
How does Atlaxer ensure data protection and confidentiality?
Atlaxer takes data security seriously. We adhere to stringent data protection policies under international laws and are compliant with international standards and advanced data security protocols. This ensures that your data, whether governmental or military, is handled with the utmost care.
Do you offer post-project support?
Absolutely. We provide maintenance based on contract terms, including regular updates and other necessary support. It is our mission to serve our clients not within the development phase only, but throughout their journey.
Where does Atlaxer operate?
Atlaxer is a a company based on the UK, but we have a global presence, boasting a network of professionals across three continents. This enables us to offer around-the-clock services irrespective of your location.
What sets Atlaxer apart from anyone else?
Our core tenets include customer-centric obsession, a passion for innovation, commitment to quality and excellence, and long-term thinking and scalability. Our goal is not just to provide a service but to build lasting partnerships making technology work for our partners, and solving their unique challenges.